Production 2 Units are Shipping Today!
14 days ago
– Thu, Sep 14, 2023 at 09:54:24 AM
We're here with an important update! Production run 2 units made it through port and arrived at our warehouse on Monday after a slight delay. DHL and USPS orders have been packed and are scheduled for pickup today. Check your tracking link to see which courier is assigned to your order.
UPS orders will be packed and shipped within the next 1-2 days.
Everyone who pledged on Kickstarter should receive their orders within the next 3-14 business days.
Next, we'll be shipping orders to Indiegogo backers and working through a small handful of International orders that were unable to ship due to unvalidated shipping addresses.
Remember, you can check in with the Flyweight team and other Flyweight fitness geeks anytime through our VIP group community: https://www.facebook.com/groups/flyweightvips
Several members have started 30-challenges, and we'd love to have more people join in and share their results!
Finally, given the success of our Indiegogo Drops offer last month, we’ve decided to offer it one more time, at $100 off, for the next 48 hours. Now's a great time to share Flyweight with your workout buddy!
- Team Flyweight
Production Run 2 shipping labels are created - keep an eye on your inbox
about 1 month ago
– Fri, Aug 25, 2023 at 02:58:21 PM
Exciting news - shipping labels have been created for our upcoming shipment. All remaining backers will receive their Flyweight very soon!
Here’s an update on timing:
Our original arrival date for the shipment was August 23. This is now currently expected next week or the first week of September.
To speed up the shipping once products reach the US, we’ve already sent all shipping labels to the warehouse so they're ready to quickly ship as soon as the units arrive. This is why you may receive/have received an email stating that a label has been created, but it hasn't left yet or cannot yet be tracked by a delivery provider.
Keep an eye on that tracking information, it will be updated once products arrive at the warehouse and are being shipped out.
If you’d like to take a sneak peek at Flyweight tips and tricks, and how other backers have been training with their units, come and join us in our VIP Group on Facebook: https://www.facebook.com/groups/651553736288245/
Let us know if you have any questions.
The Flyweight Team
Production Run 2 is Complete and in Transit to NY!
2 months ago
– Fri, Jul 21, 2023 at 11:04:09 AM
We're excited to let you know that our second production run is complete and all Kickstarter and Indiegogo pre-ordered units are in transit to our NY warehouse.
Here's a video of the packaging process:
- Backerkit surveys were sent out in April and we've posted a few reminders here on Kickstarter since then. We're still waiting for responses from 99 Kickstarter backers and 13 Indiegogo backers. If you didn't receive a survey, send us an email at [email protected] and we'll get you your link. You must complete the survey to receive your Flyweight! Otherwise, we do not have an address on file to ship your unit to.
- For everyone else who completed their survey and paid any applicable shipping fees, you're all set! Shipping tracking numbers will be sent to you in the next couple of weeks.
- We'll post another update here when the freight shipment arrives at our NY warehouse.
Thank you to everyone who received their unit from our first production run and submitted a review! We were amazed to read all the positive comments and we can't wait to hear even more after the final batch of units ships next month.
- The Flyweight Team
All first production orders have shipped!
4 months ago
– Tue, Jun 13, 2023 at 11:52:26 AM
Hello backers, we've been hearing amazing feedback from many you over the past month and a half. At this time, all Fast Shipping rewards have been shipped out to those with completed surveys!
We are still waiting on survey responses from 16 backers with Fast Shipping rewards. If your pledge says estimated delivery in April 2023 and you have not received your Flyweight, you probably missed our survey asking for a confirmed shipping address. Please reach out to us at [email protected] so we can resend you the link.
If you haven't received your Flyweight yet and your pledge stays estimated delivery in August 2023, then you're part of our second production run which is currently in progress. We are on track to ship all production two units on time in August 2023.
Our VIP group on Facebook is seeing a lot of activity these days! If you haven't joined yet, we'd love to have you. Likewise, if you're just learning about Flyweight now and would like to hear from some actual users, then the Facebook group is the right place for you.
See you in the group!
All the best,
Matt, Valerie, Will, Laura, and Fred with Team Flyweight
We're getting goods out as fast as possible
5 months ago
– Mon, May 01, 2023 at 05:00:27 PM
At this point, all Fast Shipping rewards with completed surveys have printed labels and all goods have been handed off to UPS/USPS. We apologize for the delays as many of you are checking your tracking links for updates. Updated information should show up soon.
Over the past few days since our first scheduled pickup on Wednesday, April 26, we've had issues with courier no-shows. In general, couriers like UPS and USPS will often “attempt” a pickup but not actually do the pickup if they’re running behind or aren’t in the area. They have to call it an "attempt" or they’ll get dinged for a no show. On top of this, one of our pickup attempts failed because the courier sent a small van when they needed to send a large truck.
We've been on the phone with both UPS and USPS for hours every day since last week trying to get ahold of a human operator. Today, we finally succeeded in reaching local contacts at both couriers at the supervisory-level who we will be in contact with throughout the day on Tuesday, May 2, to ensure that the pickups finally happen.
Our NYC warehouse is small with two loading bays and is staffed from open to close. If a courier shows up, there is always someone there to help. We've been grateful for the personalized support the warehouse team has offered to meet our unique needs with this one-time shipment. They are packing and labeling each order one-by-one so that nothing is missed and everything is counted accordingly and correctly.
Bookmark those tracking links! We'll post a celebratory backer update the minute those big shipments go out from the warehouse. Thanks as always for putting your faith in us to deliver a great product in record time.
- Team Flyweight